Support
Questions, a problem with the app, or something we got wrong? Write to us and a person reads it.
Your account
I can't sign in.
EvrFit uses Sign in with Apple or Google. Use the same one you signed up with. If it still fails, email support@evrfit.app with the email on that account and what you see on screen.
How do I change my goal or my details?
Open Profile in the app. Body, Goals and activity, Training, Nutrition and Health each have their own page. Change them there and your plan follows.
How do I delete my account?
Open Profile and choose Delete account at the bottom. It removes your account and your data. The same Apple or Google account can sign up again after 24 hours.
EvrFit Plus
How do I cancel?
Apple manages the subscription. Open Settings, tap your name, then Subscriptions, choose EvrFit Plus and cancel. Cancel at least 24 hours before the end of the current period so it does not renew.
I paid, but Plus is not unlocked.
Open the Plus screen in the app and tap Restore purchases. If Plus still does not unlock, email support@evrfit.app with the email Apple sent your receipt to.
How do I get a refund?
Apple handles refunds for App Store purchases. Go to reportaproblem.apple.com, sign in and ask for a refund for EvrFit Plus.
Health and data
Is EvrFit medical advice?
No. EvrFit is a general wellness app for adults aged 18 and over. It does not diagnose, treat or monitor any condition, and its AI estimates can be wrong. Talk to a doctor about your health.
How do I ask for my data or a correction?
Email privacy@evrfit.app. We may ask for a little information to confirm it is you.